Month: April 2013

Computing Research: The future of CRM is social and mobile

CRM is now a thoroughly mainstream application, with up to 80 % of medium and large UK organisations either using the software or planning to in the near future, according to a recent survey by Computing. One-fifth are running a formal CRM, integrated with all back-office functions (finance, marketing, manufacturing, HR, order entry, warehousing and …

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Maximizer CRM helps service company drive efficencies

Safegas (NI) Ltd has provided plumbing and heating services to commercial and residential properties throughout Northern Ireland since 2000. As a result of sustained growth SafeGas were outgrowing existing administrative systems and needed to invest in a Service Management System – especially to improve those functions critical to customer service. The firm was simply getting …

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