Our expert business blog offers insight into CRM Software trends and best practices. Browse our articles for quick reads, advice, and guidance on all matters CRM.
Today’s small to medium businesses, (SMEs) face continuing challenges. These challenges include winning more business, shortening the buying cycle, providing quality products and services at
Revenue Growth is as much about fixing the ‘leaky bucket’ with our existing customers are it is about new customer acquisition. Bringing new customers onboard
During an economic downturn, consumers are more price sensitive and tend to spend less. Customers have lots of choices. The key to managing a recession
CRM is critical business tool that enables data-driven intelligence. It helps eliminate non-revenue generating activities. and optimises resource productivity. Covid19 has decimated sales in the
John Wanamaker (1838-1922), was a US department store merchant considered to be the “pioneer of modern marketing”. He famously said, “Half the money I spend
Excel is often used by businesses as a cheap alternative to CRM software. Excel has numerous limitations when it comes to updating, collaborating, storing and retrieving critical business data.
Nucleus Research published a report last year stating that 80% of CRM returns are not being realised. This mostly comes from a lack of collaboration
In previous blogs, we have examined Holden’s Four Stages of Sales Proficiency and the Holden’s Model Intent Holden’s Model Focus, Holden’s Model Relationship and Holden’s Model Value The fifth
In previous blogs, we have examined Holden’s Four Stages of Sales Proficiency, Holden’s Model Intent, Holden’s Model Focus and Holden’s Model Relationship. The fourth dimension within Holden’s
In previous blogs, we have examined Holden’s Four Stages of Sales Proficiency, Holden’s Model Intent and Holden’s Model Focus. The third dimension within Holden’s Four Stages of Sales
In previous blogs, we have examined Holden’s Four Stages of Sales Proficiency and the Holden’s Model Intent. The second dimension within Holden’s Four Stages of Sales
Recently I came across Holden’s Four Stage Model of Sales Proficiency. As a model it represents everything that I knew but was never able to
