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Measuring Sales Performance
It is imperative that we measure all aspects of sales and more importantly, our sales people’s performance. In doing so they can truly understand their
Blog
Our expert business blog offers insight into CRM Software trends and best practices. Browse our articles for quick reads, advice, and guidance on all matters CRM.
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Benefits of CRM for Small Business
There is a perception that the costs outweigh the benefits of CRM for Small Business. This is in fact incorrect. Small businesses can elevate their
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A Healthy Sales Pipeline
A healthy sales Pipeline is critical to an organisations sales success. You might think you have enough deals to make your number. But in truth,
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A Stagnating Sales Pipeline
A Stagnating Sales Pipeline can be an classic indicator that your sales performance is in decline. Are your sales efforts producing a Stagnating Sales Pipeline
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Reasons for implementing CRM
The top reasons for implementing CRM are driven by a company’s desire to improve both business processes and individual performance. Organisations want to elevate their
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Inbound Marketing
Inbound marketing, in simple terms, is the process of helping potential customers find your company. This frequently happens before the customer is even ready to
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CRM lead management
The benefits of a CRM lead management application can greatly enhance the communication between marketing and sales in a multitude of ways, making each team
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Consultative Sales Process
The Consultative Sales Process is an investigative approach to sales. Rather than telling prospects what they need, you ask prospects thought-provoking questions that help them
Value Drivers for implementing CRM
Customer relationship management (CRM) remains a huge investment for any organisation. Critical to its success is a clear understanding of the value drivers for implementing
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Thinking
‘Thinking is the hardest work there is, which is probably the reason, so few engage in it’. One of Henry Fords greatest quotes. Thomas Edison
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A Moment of Truth
The concept of ‘A Moment of Truth’ remains as true today as it did when Jan Carlzon first implemented at Scandinavian Airlines (SAS Group) in
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So Many CRM’s
With so many CRM’s in the marketplace how do you whittle your important purchase down to make sure you find the right one? You know
