Our expert business blog offers insight into CRM Software trends and best practices. Browse our articles for quick reads, advice, and guidance on all matters CRM.
Excel is often used by businesses as a cheap alternative to CRM software. Excel has numerous limitations when it comes to updating, collaborating, storing and retrieving critical business data.
Nucleus Research published a report last year stating that 80% of CRM returns are not being realised. This mostly comes from a lack of collaboration
In previous blogs, we have examined Holden’s Four Stages of Sales Proficiency and the Holden’s Model Intent Holden’s Model Focus, Holden’s Model Relationship and Holden’s Model Value The fifth
In previous blogs, we have examined Holden’s Four Stages of Sales Proficiency, Holden’s Model Intent, Holden’s Model Focus and Holden’s Model Relationship. The fourth dimension within Holden’s
In previous blogs, we have examined Holden’s Four Stages of Sales Proficiency, Holden’s Model Intent and Holden’s Model Focus. The third dimension within Holden’s Four Stages of Sales
In previous blogs, we have examined Holden’s Four Stages of Sales Proficiency and the Holden’s Model Intent. The second dimension within Holden’s Four Stages of Sales
Recently I came across Holden’s Four Stage Model of Sales Proficiency. As a model it represents everything that I knew but was never able to
In my last blog I looked at Sales Processes. On reflection I thought that it was important to define how a sales processes is different
Sales Processes are a key element in the CRM implementations that our team at ProAptivity undertake. The implementation of a CRM system often forces organisation
Managing Sales Performance In a recent post I looked at a number of sales matrix used in managing sales performance. With some many indicators available,
Buyers are increasingly making large purchasing decisions digitally with limited or no face to face involvement. Innovative organizations are rapidly scaling inside sales teams in
How many sales metrics are you using to make strategic decisions? The recent explosion of business intelligence and analytics tools has resulted in an organizations
