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Our expert business blog offers insight into CRM Software trends and best practices. Browse our articles for quick reads, advice, and guidance on all matters CRM.

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Consultative Sales Process
Blog
Niall

Consultative Sales Process

The Consultative Sales Process is an investigative approach to sales. Rather than telling prospects what they need, you ask prospects thought-provoking questions that help them

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Henry Ford Thinking
Blog
Niall

Thinking

‘Thinking is the hardest work there is, which is probably the reason, so few engage in it’. One of Henry Fords greatest quotes. Thomas Edison

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A Moment of Truth
Blog
Niall

A Moment of Truth

The concept of ‘A Moment of Truth’ remains as true today as it did when Jan Carlzon first implemented at Scandinavian Airlines (SAS Group) in

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Benefits of CRM
Blog
Niall

So Many CRM’s

With so many CRM’s in the marketplace how do you whittle your important purchase down to make sure you find the right one? You know

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