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Our expert business blog offers insight into CRM Software trends and best practices. Browse our articles for quick reads, advice, and guidance on all matters CRM.

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Excel versus CRM Software

Excel is often used by businesses as a cheap alternative to CRM software. Excel has numerous limitations when it comes to updating, collaborating, storing and retrieving critical business data.

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Holden’s Model Knowledge

In previous blogs, we  have examined Holden’s Four Stages of Sales Proficiency and the Holden’s Model Intent Holden’s Model Focus, Holden’s Model Relationship and Holden’s Model Value The fifth

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Holden’s Model Value

In previous blogs, we  have examined Holden’s Four Stages of Sales Proficiency, Holden’s Model Intent, Holden’s Model Focus and Holden’s Model Relationship. The fourth dimension within Holden’s

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Holden’s Model Relationship

In previous blogs, we  have examined Holden’s Four Stages of Sales Proficiency, Holden’s Model Intent and Holden’s Model Focus. The third dimension within Holden’s Four Stages of Sales

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Holden’s Model – Focus

In previous blogs, we  have examined Holden’s Four Stages of Sales Proficiency and the Holden’s Model Intent. The second dimension within Holden’s Four Stages of Sales

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Sales Methodologies.

In my last blog I looked at Sales Processes. On reflection I thought that it was important to define how a sales processes is different

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Sales Processes

Sales Processes are a key element in the CRM implementations that our team at ProAptivity undertake. The implementation of a CRM system often forces organisation

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Managing Sales Performance

Managing Sales Performance In a recent post I looked at a number of sales matrix used in managing sales performance. With some many indicators available,

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Inside Sales

Buyers are increasingly making large purchasing decisions digitally with limited or no face to face involvement. Innovative organizations are rapidly scaling inside sales teams in

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Sales Metrics

How many sales metrics are you using to make strategic decisions? The recent explosion of business intelligence and analytics tools has resulted in an organizations

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