Our expert business blog offers insight into CRM Software trends and best practices. Browse our articles for quick reads, advice, and guidance on all matters CRM.


Sales efficiency

All businesses face opportunity costs. In the case of a sales organization, money, time, and effort allocated to accounts A and B are resources not

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Sales incentive plans

Most organisations link some portion of salespeople’s salary to a sales incentive plans. For example, they pay a commission on the revenues or a bonus

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High-performing salespeople

What separates high-performing salespeople who exceed their quota from underperformers who miss their quotas by more than 25%? Recent research carried out by Harvard Business

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Great sales leaders

Every salesperson knows the quality of their sales manager will have a profound impact on their own success. A recent study by Harvard Business Review supports this

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B2B Salesperson

“Death of a B2B Salesperson,” A recent report by Forrester Research, found that by a factor of 3 to 1, B2B buyers want to self-educate

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Working smarter not harder

Salespeople? Recent research has identified 3 things that were highly correlated with top performing reps: More time spent with customers; larger internal networks; and more time

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Pipeline management

How well is your company managing its sales pipeline? Recent research revealed that 44% of executives think their organization is ineffective at managing their sales

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The value that CRM brings

One of the most difficulty element when discussing CRM with existing or potential clients is quantifying the value that CRM brings to an organization. It’s

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