Successful CRM implementation

Mobile CRM

Mobile CRM

More and more professionals are taking their work outside of the office and into the field. In a world where both customers and the sales force are highlymobile, Mobile CRM is key in order to enable the salesforce. The mobile application is and will continue to be the future of conducting business forthose on the …

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Cloud based CRM

Cloud based CRM

With cloud-based everything dominating the tech-world landscape these days, it’s reasonable to consider the pros and cons of migrating to a cloud based CRM system. However, before you start exploring the nuances of cloud-based CRM, keep in mind the most important question of all: Will cloud-based CRM systems improve your customer experience? If you’re not …

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CRM options

CRM Options

CRM service providers are constantly responding to changing market conditions. There are many more CRM options compared with even five years ago. In every industry sector, be it professional services, charities, social enterprises, education or other, large and small firms alike are finally abandoning spreadsheets in favour of CRM systems. This surge in CRM options …

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Pipeline Management

Pipeline Management

Pipeline Management – How CRM Helps This blog is designed to both challenge and educate as well as offer practical advice on Pipeline Management. It also explains how a CRM solution can support Pipeline Management best practice. Previously, I have written a blog on sales qualification. In this article, I examine how to positively influence …

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Successful CRM Implementation

Successful CRM Implementation Requires Software Plus Skills

Running a CRM solutions business, just like running any business, is challenging. This challenge is multiplied by the general perception that CRM is simply ‘software’. In our 30 years of experience, we can say with confidence the successful CRM implementations are not directly correlated to software, but rather to how well the ‘software’ is designed …

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CRM technology trends

CRM technology trends

Things change fast in the tech world. With new CRM technology trends constantly emerging, keeping up can become a chore that’s easy to procrastinate. All too often the system gets built and the users get to work. As the business changes and the ways of working change and evolve, who has got time to go …

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A Stagnating Sales Pipeline

A Stagnating Sales Pipeline

A Stagnating Sales Pipeline can be an classic indicator that your sales performance is in decline. Are your sales efforts producing a Stagnating Sales Pipeline It is inevitable that at some point sales processes and sales methodologies will fail to maximize revenue and provide your organisation with the growth in new business that it needs. …

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